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Useful Tools and Information
The following tools and information have been used or performed and are recommended by Beyond PCs LLc.  These useful tips and tools are recommended to help rid your computer or network of those pesky malware and viruses.  Please follow the directions provided by with each product carefully as they can also make matters worse.
 
Tips and Tricks 

Internet Speed Test

 

Home Server Access solution

 

The Best Online Email Package Available

 

Microsoft's Defender Anti-Spyware (Free)

 

 

The, When all else fails Anti-Malware tool Free

 

Another Reliable Malware Removal tool

 

How to uninstall Symantec Antivirus, Symantec Endpoint Protection,and Symantec Endpoint Protection Manager, and what to do if that fails

Question/Issue:
You want to know how to uninstall Symantec Antivirus, Symantec Endpoint Protection,or Symantec Endpoint Protection Manager.. Or you have already removed the program from Add/Remove programs and that failed.


Solution:


    · Go to Add/Remove Programs and remove the program
    · Reboot
    · Try install
    · If that fails, follow the manual removal process.
    · Try the install again
    · If that fails, run the cleanwipe utility. As a precaution, have a backup of the OS before using utility (This utility is provided by Symantec Technical Support)
    · Run the Microsoft Windows cleanup utility. As precaution have a backup of the OS before using utility (This utility is available from Microsoft)
    · Install new version


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Recommended computer maintenance
Defragment your computer's Hard drive 

Windows

  1. Start Windows in Safe Mode. This is not mandatory, but it helps to avoid complications from other programs that are running in the background. This also speeds up and streamlines the process.
  2. Uninstall any programs you do not use or need. It is best to uninstall programs prior to a defragmentation, as the newly-acquired free space will generally be located all over the hard drive, thereby giving rise to fragmentation.
  3. Make sure that all unnecessary programs are closed. If you have already started in Safe Mode, then this has already been done.
  4. Cancel any programs that are scheduled to run. If you have not manually scheduled any programs to run, then skip this step.
  5. Delete any temporary files. This is done by running Disk Cleanup. To run the program, go to: START -> Run, and enter cleanmgr in the window.
  6. Disk Defragmenter with two hard drives.
    Run the Disk Defragmenter Program. Go to START -> Run, and enter dfrg.msc in the window. Alternatively, launch it by going to Start -> Programs (or All Programs) -> Accessories -> System Tools -> "Disk Defragmenter". A window similar to the one on the right should appear. Click Analyze so you can see what the damage is, and then look at the report. If you want to continue: Make sure that your desired drive is selected [C: being the default drive], and click on the Defragment button.